WHAT OUR CUSTOMERS ARE SAYING...
-
-Anonymous
-
Great customer service and friendly staff! Victoria in financing made the process of buying my used FZ-07 easy. I was told that they only sold used bikes in great condition and the used bike I purchased looks like it just rolled out of the factory! Even though it was late and they were closing they took the time to explain the little details about the bike and I did not feel rushed out at all. Will definitely be coming back for my next bike!
Jay Ruiz, Grapevine, TX -
Billy Neu, Rowlett, TEXAS
-
I have purchased two bikes from Arlington Motor sports and plan to return for my 3rd purchase. The store is always clean and well maintained. I bring both bikes on a regular basis for maintenance and never feel I have been taken advantage of. They have honored every repair related to a recall and when I sold my bike back to them I was given fair market value for my bike. Great customer service...never rude and always professional! Thanks Mr. Leatherwood!
Dedra Burnom, Arlington, TX -
I went in as a new rider with a general idea of what I needed. The sales staff was straightforward in giving me all the information I needed to make a purchase. Really wonderful people and a great selection of bikes.
Alexander Parris, Fort Worth, TEXAS -
This place is the best! There employees are so friendly and helpful! I got such great customer service and they have wonderful products! Love them!
Anonymous , Fort Worth, TX -
Elan went out of her way to work with me. I couldn't decide what atv I wanted. When I finally did she got me exactly what I wanted. Very friendly and really helpful. My wife loves her New 2016 XMR 570. Thank you.
Tim , New Braunfels, TX -
Just want to say thank you to Dustin for getting me financed for my first Jet ski so quick. Him and Robert are awesome and have been very helpful in getting what I wanted and needed. thanks guys. Awesome customer service. I would recommend them to anyone.
Beth , Denton, TX -
Just want to say thanks, especially to Theron in parts and the guys in service. I am on the road from Colorado and a my chain went. Theron tracked down all the parts and made sure I was setup with service. I managed to get to Arlington and now all is fixed. The guys in service were helpful with some other needs. I am now back on the road with a big smile. Thanks everyone! Andy
Andy , Salida, CO -
chandler , Arlington, TX
-
There folks are great. I bought 5 motorcycles, accessories for all my bikes a watercraft and have nothing but praise for the entire staff. They always treated me professionally and with the utmost respect. If you are looking for a great team who not only want but appreciate your business look no further. There folks are the best.
Mike , Mansfield, TX -
Very good service here. Got new tires here and they offered a good deal on them. The tightened my drive chain and topped up my brake fluid as complementary service.
Anonymous , Arlington, TX -
Awesome showroom with plenty of Bikes, ATV's and Watercraft. Great selection of helmets and Jackets. Friendly, professional and fantastic service. This guys make the best deals in DFW. Definitely would recommend
Anonymous , TX -
As a first time buyer of motorcycle I have say it was best experience I've ever had on getting a vehicle everyone was friendly. I would recommend Arlington motorsports to all my friends and anyone who looking for a bike!
Anonymous , grand prairie, TX -
The crew at Fort Worth Motorsports puts every other dealer to shame. Elan answered all my questions, took the time to take me to every department and I never felt rushed or taken advantage of. She got me approved when no one else could and even with an affordable payment. I will never shop anywhere else.
Anonymous , Grapevine, TX -
These guys were great on getting me my first bike. Robert over there was the coolest guy, and EXTREMELY helpful on any questions or concerns I had. I never felt like they were "selling" me. They just wanted me to get on a bike and have some fun. They hooked me up with the bike I wanted, gear, financing, insurance, title, and registration. They do it all in one stop. You need to go see them over there ASAP if you're eager to buy. They are the definition of excellent customer service, and made it easy. I will be sending everyone I know there, as well as make all my future purchases. Thanks guys!
Brett , Arlington, TX -
Customer service was awesome. Very friendly employees and got all the answers i needed. Elan and Danielle were very helpful. Will recommend to everyone I know.
Anonymous , Fort Worth, TX -
Delbert , Plano, TX
-
Want to say how well Dustin was to deal with over the phone, email and texting while I bought my second bike. This time an 09 Harley Road King. Dustin was very good at what he did and treated me like a friend. He never met me and I told him when in New Orleans look me up. I was very pleased with him in every way. Will come back if I buy another bike.
Russell , Madisonville, LA -
Staff is very helpful. Very expirenced. Very willing to help with questions and concerns. Thanks
Anonymous , Hardy, AR -
everything was great since i bought the bike. the only down fall i found out 4 months later that help me ride does not report to none of the credit agencys to help rebuild your credit.
skip , irving, TX -
NOTHING BAD TO SAY AT ALL!! Went into the dealership with specific parameters for the salesman (Dustin is his name - TOP NOTCH) to meet and they were met with no issue at all. Other dealers wouldn't even bother to talk to me after giving them the same set. I even got WAY more bike than I had in mind with the parameters I set for him and it cost me less than what I was planning on spending. Then comes the dreaded finance aspect of the process. Most people have nightmares about that part. NOT ME! Jill, the finance manager, was superb! When a finance manager tells the banks that what they say/offer isn't good enough for everyone involved, which makes me KNOW that they are in my corner! I would recommend that anyone and everyone to go to this location and deal with Dustin and Jill for everything they need!!!
Rich , Fort Worth, TX -
Butch and Tony made it happen even with my credit.They made it so easy for me to get the right bike for me and then went out of there we to make me happy.I will refer anyone to them and have snet a friend there and he got a bike to.Thanks Tony and Butch for everything.
skip , irving, TX -
I purchased a used TL1000R recently and found it needed alot of work. I took it to Arlington Motorsports and Paul and his service staff tackled ALL of my problems and gave me back a bike I can ride and enjoy. Paul and Gary kept me well informed during the repair process and fixed every problem. Even though I had not purchased the bike from Arlington Motorsports they treated me as though I had. Excellent service! Will absolutely buy my next bike from them. Thanks guys.
Anonymous , Arlington, TX -
Wow !! what a remarkable Service Department. A team that not only does service very well but cares enough to make sure you are on board. The Service Manager, Paul is a man that is trustworthy and a great asset to Arlington Motorsports. A good place to do business. And, my bike runs great !!!!!
jim , bedford, TX -
Excellent buying experience. Good sales service with Dustin. Very happy with purchase. I would recommend the shop and plan on continuing my association.
Anonymous , MANSFIELD, TX -
Dustin and Jill were great!!!! Financing super easy. Dustin and Jill were very intent on selling me a motorcycle, and so tried their best to make my experience enjoyable. Found an 2007 Vmax on cycle trader. Would recommend this dealership to anyone.
Eric , Lawton, OK -
EXCELLENT SERVICE & HONEST WORK IN EFFICIENT MANNER. VERY PROFESSIONAL & LEAVING WITH CONFIDENCE ON MY MOTORCYCLE COMPLETE TRUST WITH SERVICE DEPATMENT & WILL CONTINUE TO BRING MY MOTORCYCLE TO THEM
CARLO , ARLINGTON, TX -
I had been looking for a sea doo for a while but just didn't find a deal i couldn't resist. Then I found you guys and you all worked with me and gave me a great deal.
Randol , NRH, TX -
After, throwing a belt on my Millennium Road Star, I was in the dire need for service and repair. I have to say I was extremely impressed and pleased with the courtesy and honesty Scott and his guys provided me. They were professional, yet real... and I have confidence they are going to take care of me and my bike. They made me feel at home and I sincerely hope the work to be performed on my bike is as great as their customer service. Thanks again. Lee Anderson, Fort Worth.
Lee , Fort Worth, TX -
PURCHASE THE ROAD HAZARD WARRANTY. I cannot express this enough. I normally do not purchase a bunch of extra warranties, partly because they can be expensive and seem like a scam. The road hazard for a motorcycle is worth every penny. I finally decided to ride my bike to work after 5 weeks of ownership. I live in Fort Worth and work in Dallas. Sure enough, I got a nail in my tire at 5 pm Friday night in Dallas. If you get a flat in a car, you put on the spare and head to a tire shop. Not the case with a motorcycle, you have no spare and cannot drive with a flat. I was stuck. I had to get a tow truck to pick me up, drive me to the dealership. Since this was one of the few occasions I had purchased the road hazard, the dealership paid the tow truck driver, changed the tire and was back on the road within 30 miunutes. Not one single penny left my pocket. I highly recommend that anyone who gets a bike, to buy the road hazard warranty. It saved me.
Scott , Fort Worth, TX -
My purchasing experience was good. Dealership needs to be more thorough when inspecting incoming used vehicles, not only checking for mechanical defects, but cosmetic defects as well to ensure customer is fully aware of all issues with their purchase.
Brian , Grand Prairie, TX -
i really wish i could have my credit application pass
stephen , fort worth, TX
The customer service during the sales process at Arlington Motorsports was second to none. After shopping around with several other dealers, Arlington Motorsports had fair pricing without price gouging. You have won my loyalty.